ONST Technologies Partnership Terms

At ONST Technologies, we see our clients as partners. Our mission is to collaborate openly and honestly, aligning with your goals to achieve meaningful success together. These Terms and Conditions aren’t just legal requirements—they’re part of our promise to act transparently and to build a trusted, respectful partnership with you.

1. Our Commitment to You

We pledge to:

• Act as an extension of your team, understanding your unique needs and goals.
• Provide transparent communication so you always know where your project stands.
• Deliver on our promises with integrity and professionalism.
• Foster mutual respect by listening to your feedback and being responsive to your concerns.
• Ensure clarity in every agreement, so there are no surprises—just shared success.

2. Ordering and Agreement

When you place an order or accept a quotation from ONST Technologies, you’re confirming your agreement to these Terms and Conditions. Our full Terms and Conditions are always available for review at onst.tech/tc/, and we’re happy to answer any questions about them at any time.

3. Friendly Return Policy

We understand that sometimes things don’t work out as planned. Here’s how we handle returns:

• Returns can be requested within 30 days of receiving your product.
• Approval is subject to manufacturer guidelines, and any applicable restocking fees will apply.
• Refunds cannot be processed after 30 days, but we’ll work with you to find alternative solutions where possible.

We’ll make every effort to assist with returns or exchanges and to ensure the process is as smooth as possible.

4. Payment Terms That Work for Everyone

We believe in fairness and transparency in financial matters:

• If you are granted “Net-##” payment terms, we trust that payments will be made within the agreed period.
• For late payments, a finance charge equal to the greater of 1.5% of the overdue balance per month or any late payment fees charged by our vendors may be applied.
• If difficulties arise, we encourage open communication so we can work together on a solution.

We rely on timely payments to keep everything running smoothly, and we commit to being understanding and fair if challenges arise.

5. Shipping and Handling

We aim to deliver your products safely and efficiently:

• Products are shipped FOB (Free on Board) from the point of origin. Once your items are handed to the carrier, ownership and risk transfer to you.
• We’ll always provide tracking details and updates to keep you informed every step of the way.

We take every precaution to ensure your shipment arrives in perfect condition and are here to help should any issues occur.

6. Working Together in Partnership

Your goals are our goals. We’re not just a vendor—we’re a partner in your success. To make our partnership as productive as possible:

• We’ll keep you informed and involved throughout our collaboration.
• We’ll prioritize open and transparent communication, ensuring you’re always aware of progress and any potential challenges.
• We’ll actively seek your input and feedback to ensure our solutions align perfectly with your needs.

We succeed when you succeed, and we’re here to build solutions that make a meaningful impact on your organization.

7. Governing Principles

Our relationship is grounded in trust and mutual respect. To ensure fairness and clarity, these Terms and Conditions are governed by the laws of the State of Colorado. Should any disputes arise, we’re committed to resolving them in a way that reflects our values and preserves our partnership.

8. Our Promise of Excellence

We don’t just aim to meet expectations—we aim to exceed them. Whether it’s delivering innovative solutions, responding promptly to your concerns, or simply being there when you need us, ONST Technologies is your partner in success.

If you have any questions about these Terms and Conditions or need further clarification, please don’t hesitate to reach out at admin@onst.tech. We’re here to help!

Privacy Policy

9. Privacy & Data Use

We value honesty and trust—and recognize the importance of protecting your personal information. The following outlines how we handle data, tailored to the same plain‑spoken, partnership mindset of these Terms:

9.1 No Sharing of Mobile or SMS Consent Data
Under no circumstances will any mobile information, including text‑messaging opt‑in data or consent status relating to promotions, be shared with third‑parties or affiliates for marketing or promotional purposes. That data remains strictly internal and confidential.

9.2 Other Categories of Data
We collect and use business‑relevant and transactional data (such as names, emails, billing/shipping addresses) to provide and improve our solutions, process orders, support you, and comply with applicable laws. We do not share that data with third‑parties for marketing or promotional use unless you explicitly authorize it.

9.3 Accuracy and Consent
We rely on your accurate information. If there are any changes or corrections, please let us know—transparent communication is part of our partnership.

9.4 Security and Retention
We use reasonable technical and organizational safeguards to keep your data safe. We retain your personal data only as long as needed to perform our services, meet legal obligations, or reasonably ensure your satisfaction with our solutions.

9.5 Your Rights and Requests
If you’d like access to, correction of, or deletion of your personal data—or if you wish to opt out of any marketing communications—you can contact us at our admin@onst.tech email. We’ll address your request promptly and in good faith.

9.6 Legal Disclosures
We will only disclose personal data if required to comply with law or court orders, or to protect ONST or others’ rights and safety. Even then, we keep disclosures as limited as possible.